Letter: PUC no help on high energy bills

Chico Enterprise-Record

Posted:   03/06/2013 01:04:12 AM PST

Want the California Public Utilities Commission to help resolve problems with Pacific Gas and Electric Co.? Forget it.

My January PG&E bill was $966.27, which was almost $600 more than my normal winter bills. After zillions of calls to PG&E and filing a complaint with the PUC, I was told that if PG&E says your Smart Meter is operating properly then the "customer" is responsible for the bill. And that's it. Neither PG&E or the PUC make any overt efforts to find out what is the problem causing the high energy bills.

I am a senior citizen whose life is substantially the same day in and day out. No wild parties, no pot garden — it's pretty boring. Yet our taxes are going to a government agency that is doing nothing to ensure that we are not ripped off. Otherwise, shut down the PUC. As for my February bill, it is twice as high as the February 2012 bill. Will it ever end?